Camixel Technologies — Authorized Service Partner

Authorized Service & Support Blackmagic, EIZO & Sennheiser

Authorized Service Partner. Trusted Technical Expertise. Zero Downtime Focus.
Every repair backed by manufacturer standards. Every engineer certified. Every spare part genuine.

Official Blackmagic Design Service Certified Sennheiser Support Authorized EIZO Partner
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Service Built for Production Professionals

We understand that downtime is not an option. Our support infrastructure is designed around your production timelines — not standard service windows.

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Authorized Repairs

OEM-backed service with official authorization from Blackmagic Design, Sennheiser, and EIZO. Every repair meets manufacturer standards.

Fast Turnaround

Priority service lanes for production-critical equipment. We know a camera on deadline cannot wait a week — we act accordingly.

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Accurate Diagnosis

Industry-experienced engineers with deep product knowledge — not general technicians. We diagnose right the first time.

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Genuine Spare Parts

Only original OEM components sourced directly from manufacturers. No third-party substitutes. No compromise on quality.

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Human Support

Speak directly to a qualified engineer — not a chatbot, not a ticket queue. Real expertise when you need it most.

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Transparent Process

Clear job cards, real-time status updates, and detailed service reports. You always know exactly what's happening with your equipment.

Official Warranty Overview

As an authorized distributor and service partner, all products purchased through Camixel Technologies carry full manufacturer warranty backed by our local service infrastructure.

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Blackmagic Design

Cinema, Broadcast & Post
DeckLink Capture Cards 3 Years
ATEM Switchers 12 Months
Cinema & Studio Cameras 12 Months
HyperDeck & Recorders 12 Months
Videohub Routers 12 Months
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Sennheiser

Professional Audio
Wireless Systems (EW-D / EW-DX) 2 Years
Digital 6000 / 9000 Series 2 Years
MKH Shotgun Microphones 2 Years
AVX Wireless Systems 2 Years
Headphones & IEMs 2 Years
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EIZO

Professional Displays
ColorEdge CG / CS Series 5 Years
FlexScan EV Series 5 Years
RadiForce Medical Displays 5 Years
OR Monitor / CuratOR 5 Years
DuraVision Series 5 Years

* Warranty terms may vary based on product variant, usage conditions, and applicable regional policies. Proof of purchase required for all warranty claims. Software and firmware-related issues may have different coverage terms.

Raise a Support Ticket

Complete the form below with as much detail as possible. Our team will acknowledge your request within 2 business hours and follow up with a service plan.

👤 Customer Details
📦 Product Details
🔧 Issue Details
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Click to attach photos or videos of the issue
Accepted: JPG, PNG, MP4. Max 25MB total.

🚚 Service Preference

Talk to a Real Engineer

We believe in human support. Reach us directly — a qualified Camixel engineer will respond, not an automated system.

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Mr. Naresh

Lead Service Engineer — Specialized in Blackmagic Design & Post-production workflows.

📞 8668096860 ✉️ support@camixel.com
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Mr. Mathivanan

Technical Specialist — Expert in Sennheiser Audio & Wireless systems.

📞 9360900129 ✉️ mathi@camixel.com
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Service Centre

Walk in to our authorized service centre in Chennai. Bring the product and proof of purchase.

No. 139, 1st Floor, 4th Street, Kumaran Colony, Vadapalani, Chennai - 600 026, Tamil Nadu, India.

We Don't Just Sell.
We Support You Throughout.

"We don't just sell. We support you throughout your journey — from first purchase to long-term partnership."

Raise a Service Request Talk to Our Team